Virgin America: The Twitter Savvy Brand
2011, Aug 12
Virgin America, the US-based airline famous
for its extraordinary service, has recently created a buzz on Twitter. In a
series of promotions, Virgin America offered discounts on their fares and in
some cases even gave it for free. The latest promotion named ‘Fly Forward, Give
Back' offers tickets at discounted rates and promises to donate USD 5 to
charity.
In their 24-hour online sale, users could
purchase tickets online for as low as USD 49. It was promoted on Twitter with
the hashtag #flyfwdgiveback and also a Promoted Tweet. USD 5 from every sale was
given to Stand Up to Cancer, a non-profit organisation. Virgin encourages users
to book tickets for themselves and also retweet so to help in spreading the
word.
Fly Forward, Give Back made its debut last
year on Twitter when Virgin sold their flight tickets for as low as USD 39.
That time, the proceeds were given for educational causes. Last year, they
managed to raise USD 50,000, all of which was donated to charity.
This isn't Virgin America's first Twitter
activity this year. The airline celebrated its fourth anniversary by launching
a scavenger hunt at a baseball game (San Francisco Giants vs Philadelphia
Phillies) on the social networking site. Participants were asked to follow
#FlyTheBeard hashtag and look for photo clues. Users would have to locate
flight attendants who were sporting a beard similar to Giants pitcher Brian
Wilson and the winners stood a chance to win free flight tickets.
Seems like Virgin America has become a pro
in tweeting! They have made maximum use of Twitter and have managed to do it
all right. From Promoted Tweets to Promoted Trends, they have covered
everything. Other brands can definitely take a page or two out of Virgin's book.
What do you think about this strategy? Let
us know in your comments below.
-
Prerna Arora



0 Comments
RSS